Audacious, insightful and thought-provoking, Greatness IS NOWHERE is a must-read as it brilliantly and pragmatically shows, through real examples and experiences, the power of culture, leadership and the customer experience—and more so, how to accomplish it! The wisdom and tools featured in this book will enable you to create an organization of excellence.
Horst Schulze
/ Founder, Former President & COO of The Ritz-Carlton Hotel Company, Founder & Former CEO of Capella Hotel Group.A riveting read! Melkart’s passion and extensive knowledge of the intricacies of organizational culture, exceptional service, and leadership are evident from cover to cover. Greatness IS NOWHERE is brimming with practical golden nuggets, activities, and inspiring designs to create a healthy organizational culture leading to engaged employees and delighted customers.
Diana R. Oreck
/ NetJets Vice President, Service Representatives and Philanthropy, Former Vice President, The Ritz-Carlton Leadership CenterShould your organization be looking for the recipe to finally understand the connection between purposeful leadership and service excellence, Melkart has written a fabulous book to cook this tasteful meal. Spiced with humor and wit, this book is opening doors for finally convincing leadership in organizations and for individuals. A must read for all leadership fans.
Dr. Andreas Löhmer
/ MLitt, Director of Corporate Programs, Executive School of Management, Technology and Law (ES-HSG), University of St. Gallen (HSG), SwitzerlandMelkart has masterfully harnessed his high-octane energy and passion in written form. If you have borne witness to Melkart in full flight, you will know that it is no easy task. I read it in one sitting—nowhere did my attention drop off!
Shelley Perkins
/ Chief Talent & Culture Officer, Rosewood Hotel GroupMelkart has found an impressive and inspirational way to articulate practical insights for achieving greatness that will transform the way organizations think about how they do business. Whether you’re a CEO or an entrepreneur, you will be energized for more effective leadership if you embrace the principles advanced in this book.
Andre Bisasor
/ Founder & Chairman, Negotiation & Leadership Conference at Harvard University; Founding President, Harvard Negotiation Alumni Society; President, Institute for Negotiation Leadership & DiplomacyMelkart’s Greatness IS NOWHERE harnesses how leaders create purposeful workplaces in a stronger experiential economy. Through Melkart’s wisdom and insights, you feel his enthusiasm for people discovering greatness in themselves and others. This actionable read is for those who wish to inspire the hearts, souls and minds of their teams.
Kimberly Rath
/ MBA, Co-Founder & Co-Chair, Talent PlusI thoroughly enjoyed reading the book and my head is now spinning with ideas, plans and activities. If a non-fiction book can be described as a “page turner,” this is certainly that book. An invaluable leader’s handbook—for reading in its entirety or dipping in and out of—for motivation, ideas, and practical tools and tips. It’s aligned to a Masters dissertation in leadership, making the research and writings of academics applicable, drawing upon personal experiences and sharing hand-picked examples of successful company—while being written in such a way that a leader, at any level, will be educated, inspired, and given the tools and confidence to lead any team.
Jacqueline Moyse
/ Vice President of Organizational Development, Mandarin Oriental Hotel GroupIn this sensational book, Melkart combines his exciting concepts and learnings in an easy-to-read and truly impactful way. The title says it all, and I find the book's message vital, especially as we come out of a global crisis that has impacted the world of hospitality. The principles in this book will guide your thinking on how to focus on recovery with a strong positive aim at enabling greatness.
Marc Dardenne
/ Chief Operating Officer, Accor Europe Luxury BrandsMelkart's Greatness IS NOWHERE is an eminently practical guide for every individual regardless of their role in their organization. It shares pragmatically the correlation between company culture, talent and people, and the customer journey/experience. This beautifully-written book is a masterpiece that qualifies as a real call for action to enable greatness and promote extraordinary achievements.